Photo by Tingey Injury Law Firm on Unsplash

Product Manager’s First World Problems: Features or Outages?

I wouldn’t want to be the VP of Product Management for Kaseya this week

Somewhere a product manager is waking up, checking their email, and discovering their SaaS application had a major outage overnight. He mutters to himself “Oh shit”. His email is filling up with concerned emails from customer success managers…